Frequently Asked Questions

Everything you need to know about bringing BEE home.

What is the typical shipping timeframe for furniture?

Standard shipping usually takes 5-7 business days. For larger furniture pieces, our white-glove delivery service may take up to 14 days to ensure safe arrival and professional assembly in your home.

Do you offer international shipping?

Currently, BEE ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international home decor enthusiasts soon.

What is your return policy for home goods?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made upholstery and final sale items are non-returnable.

Are your materials sustainably sourced?

Yes, sustainability is at the heart of BEE. We prioritize FSC-certified woods, organic textiles, and recycled metals to ensure our products are as kind to the planet as they are to your home.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal. You can also track your status directly through your BEE account dashboard.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we offer flexible financing options through Affirm to help you create your dream space now and pay later.